The confidentiality of your personal data is important to us. This confidentiality commitment explains what personal data  Forama Cameroun SARL  collects from you, through our interactions and how we use this data.

Our identification data is as follows: Company name:  Forama Cameroun SARL; Address of the head office:   Makepe, opposite Sainte Monica Church, Douala  ; NIU:  ...  ; Nr. Reg. Trade:  ...  ; Phone:  692208066 . The Data Protection Officer is Tifack Danny Thores  , email: privacy@foramagroup.com.

What is personal data?

"Personal data" means any unique individual information about an identified or identifiable natural person ("data  subject  "), such as name, address, IP address or telephone number, location data, identifier online,  one or more specific elements of his physical, physiological, genetic, mental, economic, cultural or social identity.

Whenever we ask for your personal data, we will explain to you the purpose for which we need it, where we keep your data and who has access to it. Of course, we inform you that whenever you want, we provide you with the information we have about you and of course we will delete it if you ask us to.

What personal data do we collect and why do we collect it?

We collect personal data in order to be able to respond successfully to your requests. You provide some of this data directly, for example when you write us a message via the contact form or, indirectly, identification data via your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our website - mainly for security reasons. You have the right to request removal of the IP  !

Depending on the interactions you have with our website, the personal data we collect is as follows:

• -   Surname and first name - for identification;
• -   Email address - for communication;
• -   Telephone number - for communication;

The personal data requested at the time of sending the message is used ONLY to be able to contact you and respond to your request. This data is also requested for invoicing of products ordered/earned.

Data transmitted inadvertently when interacting with our website:

IP address  - When you visit our website, the IP address is logged. But we do NOT use your IP address to identify you or use it for any other purpose. 

Operating system, browser, browsing activity and other information about how you interacted with the website  . We may collect this information using cookies or other similar technologies. For more details, please also see  the cookie policy

What is the legal basis for processing this data?

Data that you voluntarily provide to us (surname, first name, telephone, e-mail address) - the legal basis is different:

• your consent  . (art. 6 paragraph (1) letter a of Regulation (EU) 679/2016) for direct marketing activities, sending newsletters, invitations to events, etc.
• approaches at the request of the data subject before the conclusion of a contract or for the performance of a contract  (Art. 6 paragraph (1) letters b and c of Regulation (EU) 679/2016) for the purchase of our services or products.

We use the data to issue your tax invoice, if applicable.

With respect to data that we collect automatically using cookies or other similar technologies, the basis for processing is consent. By accessing the website and selecting the  YES / OK option  , you are validly giving your consent to the processing. For more details, please also see  the cookie policy

What is the purpose of data collection and how do we use your personal information?

You can choose between the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide the data necessary to provide a service or to communicate with us, you may not be able to obtain the information you want  (for example, by submitting the information, you can place an order on the site website).

Name and nickname

Information about your phone, laptop or tablet and how you use the website

Information you provide to us when you browse our website, including your IP address and device type. We also log information about how you use the website and app.

 You are under no obligation to provide us with the above information, but if you do not, you may not be able to fully enjoy your browsing experience on our website.

Data retention period.

We keep personal data only for the period necessary to achieve the purposes, but only until the moment you decide to deactivate your user account. If we issue you an invoice, your data will be kept for 10 years, in accordance with the law.

To whom do we transfer personal data?

We will not disclose your information to third parties to use for their own marketing or commercial purposes without your consent.

However, we may disclose your information to the following entities:

Service providers  . We may disclose your information to other companies that provide services to us and act as agents, such as billing companies, website maintenance companies or emails on our behalf.

These entities are carefully selected to ensure that they meet specific personal data protection requirements. These entities have a limited ability to use your information for purposes other than providing services;

The information you provide, which contains identification data, may be used in commercial communications or responses to requests sent by you and, in the case of legitimate requests, will be transmitted to state authorities or to other authorities. other parties with your consent or instructions.

In addition to the disclosures described in this  Privacy Policy  , we may disclose information to third parties to whom you consent or request that such disclosures be made.

What rights do you have as a target person?

The protection of individuals with regard to the processing of personal data is a fundamental right. Article 8(1) of the Charter of Fundamental Rights of the European Union ("the Charter") and Article 16(1) of the Treaty on the Functioning of the European Union (TFEU) provide for the right of any person to the protection of personal data.

The rights of data subjects concerning the protection of individuals with regard to the processing of personal data and the free movement of such data: the right to information and access; the right to intervene on the data; the right to rectification; the right to delete data; the right to restrict processing; the right to data portability; the right to object and automated individual decision-making, including profiling.

Contact

If you need information relating to the website, products or services of Forama Cameroun SARL, you can contact us at the e-mail address: privacy@foramagroup.com

And:

- you wish to know in more detail the information on this page,

- you want us to stop using the information we have about you,

- you wish to exercise one of the rights listed above,

- or if you have a complaint against us.

Please write to us at the email address: privacy@foramagroup.com or at the telephone number above.